Overview
Training/Education Specialist (LMS/Content Development) – Healthcare Industry Jobs in Raleigh-Durham-Chapel Hill Area at Frankel Staffing Partners
Title: Training/Education Specialist (LMS/Content Development) – Healthcare Industry
Company: Frankel Staffing Partners
Location: Raleigh-Durham-Chapel Hill Area
We are actively recruiting for a highlyskilled and versatile Professional Developmentprofessional, with expertise in content development and LMS/database oversight, to assume key role within the Professional Educational Services department of our client, an RTP areamedical association.
This association provides a portfolio ofeducational programsto its members (physicians and other clinicians). The programs are diverse, complex andmust complywith industry regulations. They are developed incollaboration with Subject Matter Expertsand offered to the membership, for which members can earnContinuing Medical Education (CME) credits. Thedemand is increasingexponentially.
This Specialist will handle a wide range of tasks includingcontent developmentcoordination, continuing education credit management,LMS system managementand overall operational support. We seek a candidate who understands the professional development space.
Key Things to Note:
This Specialist is the go-to for the Professional Education department and handles everything from content management to membership inquiries.Seek skilled point-personwho enjoys being the “hub.”
Members must take continuing educationto maintain their licenses. Ensuring that the CME program is meticulously maintained is essential. Seek candidate who isfamiliar with continuing education programsand brings the compliance orientation and eye for detail needed to ensure adherence to industry standards and SOPs.
This Specialist will be instrumental incoordinating with Subject Matter Experts in developing coursematerial. We seek a strong communicator and collaborator.Excellent writing skillswill be important.
Course information is maintained in a variety of databases and must be updated, reviewed and analyzed on a regular basis. Experience withLMS systems,relational databases, data transfers andadvanced Excelis required.
This is a hybrid opportunity that will requireon-site presence at least 1-2 days per week.
Selected Responsibilities:
Act as staff liaison for the Accreditation Council for Continuing Medical Education (ACCME) and Maintenance of Certification (MOC} compliance policies.
Maintain documentation needed to meet ACCME and MOC program requirements.
Create/Maintain CME activities in the ACCME’s Reporting System.
Compile attendee evaluations and conduct an annual analysis of evaluations.
Drive the efforts to create additional medical education (CME, CEU or non-CME) activities, including handling faculty, developing content and project management.
Collaborate with SMEs to structure new educational activities sponsored by industry, including content development within the Learning Hub, catalog management, and outcome reporting.
Provide customer service and support for Education Dept questions and inquiries. Interact with customers/members/attendees to fulfill requests.
Manage the departmental help desk ticket system and facilitate requests to appropriate members of the team.
Support the organizational structure by attending staff meetings, working on task forces, seeking and attending professional development opportunities, working in a team atmosphere and cooperating with other staff members.
Selected candidate will offer aBA/BS degree and 2+ yearsof experiencesupporting professional development-related duties. Experience withcontinuing education systemsis a strong plus. Healthcare/medical industry experience also preferred.
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