Overview
Receptionist Jobs in Coldwater, MI at Herbology Cannabis Co.
Title: Receptionist
Company: Herbology Cannabis Co.
Location: Coldwater, MI
Who We Are…Herbology Cannabis Co is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.
With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.
In this role you will…
Verifying customers legal age requirement, registering new customer in the POS system and scanning in returning customers
Promoting the brand and getting customers excited about shopping at our location
Welcoming guests and customers into the store with a positive, upbeat and friendly demeanor
Using proper greetings and salutations to all customers at all times
Assisting with curbside and online orders when needed
Answering calls with professional and proper phone etiquette
Provide customers with information regarding products, store hours and location, daily specials, website address, and more
Emphasizing the current campaigns, deals, events etc
Show up to each scheduled shift timely and presentable
Communication to budtenders for order completion updates
Creating personable and memorable experiences for all store patrons
Always maintaining CRA compliance
Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area
Supporting store management in an administrative capacity, as required
Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols
Monitoring customer queues at all times
Keep all online/paper menus current with daily offerings
Skills And Experience You Have…
Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
1 year previous administrative and/or Front Desk Receptionist experience
Must have strong attention to detail, organization, multi-tasking, and follow-up skills
Excellent customer service skills and communication skills
Ability to operate a computer, POS system and other office equipment
Involves frequent contact with customers and staff
Must be able to work cooperatively as a team member
Must be 21 years of age or older and be able to pass a background check
Benefits:
Health insurance
Employee discount
Sales and performance incentives
Salary: From $14.00 per hour plus tips
Work Atmosphere/Schedule:
Work will generally be performed in a fast-paced retail cannabis dispensary
Flexible schedule which will require working varied hours/days, including nights, weekends, holidays and/or events on occasion
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