Overview
Front Office Receptionist/Scheduler Jobs in Atlanta, GA at DENTAL ESTHETICS STUDIO PC
Full job description
Our dental practice in the Midtown area is looking for a Bilingual Front Desk Associate! Job responsibilities include answering the phone, scheduling appointments and verifying insurance, treatment planning and answering any questions patients have while providing excellent customer service.
Our practice offers a team spirit and encourages growth with continuous opportunities for professional and personal development. We offer competitive wages, great benefits, and opportunities for advancement. A fun and fast-paced environment!
Schedule:
Tues-Friday
Weekend availability
Full-Time
Experience:
Bilingual is a Must
Treatment Planning
Customer Service: 1 year (Required)
Dental office experience 2 years (Required)
Reliably commute to work
Excellent communication and strong customer service skills
A minimum of two years experience required in a fast-paced dental office with PPO insurance (preferred)
Experience with dental software Open Dental (preferred)
Collections experience preferred
Ability to multi-task
Excellent computer skills
Comfortable in high- volume environment
Benefits:
Dental insurance
Health insurance
Competitive base pay – PLUS BONUSES!
Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off!
Responsibilities:
Have patients complete demographic forms as necessary, review forms, and update on system for new and existing patients
Educate and discuss the dentist’s treatment plan with the patient after diagnosed and reviewed by the clinical staff, explain, promote, and adhere to company payment policies and procedures
Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options
Present treatment plans and give estimates of treatment costs in an effective manner
Sense of urgency when guiding patients to prioritize their treatment and providing scheduling options
Track all outstanding treatment plans, make phone calls for recalls and unscheduled treatment plans daily
Submit, track and follow-up on pre-authorizations
Answer phones and schedule appointments
Confirm patient appointments two (2) business days prior to the patients’ appointments.
Collect payment from patients prior to visit and allocate accordingly
Send insurance claims accordingly to billing company
Monitor accounts on a daily basis for the following day for outstanding balances and have plan for collection.
Must be professional and personable when interacting with patients, whether on the phone or in-person, to create a great first impression of the practice
Ensure accurate and positive communication skills when forming connections during consultations and discovering optimal payment plans for each and every patient
Promote flexibility and understanding when scheduling, rescheduling, and using the proper callback system to maintain office flow in an energetic and exciting work environment
Exhibit strong organizational skills when collecting co-payments, and verifying insurance
Participate in morning huddle, chart review and all routine office meetings as necessary.
Qualifications
High School Diploma or equivalent
Minimum of 2 years in a dental or healthcare field
Experience in dental or medical field with scheduling and verifying insurance preferred
Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs
Job Type: Full-time
Pay: $19.00 – $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Healthcare setting:
Dental office
Private practice
Schedule:
10 hour shift
8 hour shift
Rotating weekends
Ability to Relocate:
Atlanta, GA 30308: Relocate before starting work (Required)
Work Location: In person
Title: Front Office Receptionist/Scheduler
Company: DENTAL ESTHETICS STUDIO PC
Location: Atlanta, GA
