Overview
Front Desk Receptionist Jobs in Portland, OR at AFC Urgent Care Portland
*2022 Top Workplace*
WE DO URGENT CARE DIFFERENTLY
On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.
A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
Performance Bonus: All Employees Work Together, See the Results, and Share in the Success
Medical Front Desk Receptionist – The Medical Front Desk Receptionist is a highly skilled customer service representative that plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communication of insurance coverage.
Education and/or Experience Requirements:
3+ years of customer service in person-to-person work environments, preferred
1+ years experience with administrative duties, preferred
Computer skills/literacy, required
Medical terminology knowledge is strongly preferred
Opportunities To Learn & Grow:
This patient-facing position is an excellent first step into healthcare
Opportunities to take on a Medical Assistant Apprenticeship program available
Costs are covered by AFC!
Pay and Benefits:
$17.50 – $23.50 + / hour Depending on Years of Experience
Monthly performance driven bonus
Full-Time Benefits Eligible
401k at 1 year, with a 3% Employer Contribution
3 Weeks Paid Time Off
AFC covers costs for employees, spouses, and dependent care when using our AFC clinics
Schedules: Full-time, ~40 hrs/week. Shifts are set schedules;Wednesday-Saturday
Wed 1:30p – 8p, Thurs-Fri 8a – 8p, Sat 9a – 6p
Location: NE Portland Clinic located at 7033 NE Sandy Blvd., Portland, OR 97213
One on-call shift a month in addition to a regular schedule is required. Reliable transportation is a must, as the location for the on-call shift could be at of our clinic locations: Northeast Portland (97213)- Cedar Mill (97229)- Tigard (97223)- Oregon City (97045)- Beaverton (97005)- Hillsboro (97123)- Camas (Opening 2024!)
What We Need: We are currently seeking energetic, driven, and team-oriented Medical Front Desk Receptionists who have excellent communication skills, attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining calm and collected are important attributes.
Essential Functions/Major Responsibilities:
Greet and acknowledge patients with a warm and friendly demeanor
Provide appropriate forms upon check-in and completing patient registration in EMR
Electronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of service
Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
Answering calls and resolving needs or directing to the appropriate department
Overseeing incoming emails and faxes to the clinic and taking corrective action to complete each request
Responsible for the setup and close out of the cash drawer
Maintaining a clean and tidy work environment including proper disinfecting of the lobby area between patients
All other duties as assigned by the Clinic Manager.
Exhibit Company Core Values:
Commitment – Commitments are clearly made and met
Health – Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence – Excellence in everything we do
Celebrate – Celebrate wins – both small and large
Trust – Trust builds teamwork through vulnerability and respect
Safety & Wellbeing
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Pay: $17.50 – $24.00 per hour
Expected hours: 38 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Uniform allowance
Vision insurance
Healthcare setting:
Urgent care center
Medical specialties:
Occupational Medicine
Primary Care
Urgent Care
Ability to Relocate:
Portland, OR 97213: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Receptionist
Company: AFC Urgent Care Portland
Location: Portland, OR
