Overview
Customer Service Representative Jobs in Jackson, TN at Automated Health Systems
Job description
Automated Health Systems is currently seeking motivated and team-oriented Customer Service Representatives for full-time/part-time positions in the TN area.
**Must be able to pick up equipment in the Nashville, TN area**
The primary responsibilities as the Customer Service Representative will be frontline assistance to all applicants and members who contact the Service Center to apply and recertify for the TennCare Programs. Assisting members with reporting changes to their cases, filing appeals of eligibility denials and terminations, as well as responding to general member inquiries.
Customer Service Representative Job Specifications:
Team player with interpersonal communication skills and customer-focused attitude.
Minimum 2 years’ experience in a customer service environment required.
Strong PC proficiency (i.e., working with multiple computer systems) required.
Associate’s Degree in social or behavioral sciences or related field preferred; High School Diploma required.
Experience with health insurance/Medicaid preferred.
Ability to maintain confidentiality and adhere to HIPAA requirements.
Bilingual language skills (i.e., Spanish) a plus.
Service Center hours of operation: Monday – Friday; 7am – 6pm.
Additional Benefits include:
Eligibility for up to a $400 hiring bonus!
Eligibility for employee referral incentives up to an additional $400!
AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Job Types: Full-time, Part-time
Salary: $15.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home
Experience level:
2 years
Shift:
8 hour shift
Day shift
No nights
Weekly day range:
Monday to Friday
Work setting:
Call center
In-person
Ability to Relocate:
Jackson, TN: Relocate before starting work (Required)
Work Location: In person
Title: Customer Service Representative
Company: Automated Health Systems
Location: Jackson, TN
